Ordering Information


Call us at 212-243-5270 or email info@peguerin.com for a quote. A salesperson will guide you through your order to provide pricing, dimensions, and any other information you require. For qualifying projects, P.E. Guerin can send a representative for a site visit to specify or assess an order. A non-refundable deposit, which will go towards your order, will be required. We have two product lines - stock, which is kept in stock in plain brass and finished to order, and our Made-to-Order collection, which is fully cast, hand-chased, and finished to order in our Greenwich Village foundry, requiring a longer lead time. You can see this distinction by hovering over the product images on the site.


 
P.E. Guerin Terms of Delivery

Prices are FOB 23 Jane Street, New York, NY, 10014 and are subject to change without notice. A deposit of 50% is requested with each order. Delivery on standard items is usually about four to six weeks; special order items about 12 to 16 weeks. Minimum net order is $100.

 
 
P.E. Guerin Returns

Prior written authorization from us is required before returns will be accepted and a copy of the authorization must accompany the merchandise. For standard stock polished brass and lacquered goods returned in perfect condition, there will be a handling and restocking charge of 40%. Made-to-order items, P/O lavatory bowls, merchandise past 60 days from shipping date and used materials will not be accepted for credit. Any change-orders or cancellations following our acceptance of an order are subject to our agreement and to charges of not less than 25% for overhead.

 
 
P.E. Guerin Warranty

All goods supplied by P.E. Guerin, Inc., are understood to be free from defects in material or workmanship. We will replace any defective merchandise returned to us within 30 days of delivery, but will not be liable for any labor, shipping or other costs involved with the sale, use or replacement of said material.